A family operated ONLINE Hat & Casual Wear Company located in the Greater New Orleans Region


Home Page Berets Brass Band Jazz Hats
Music Accessories
Hat Size Guideline
Hat Tips
Novelty Hat Bands
Hat Feathers
FAQ View Cart

Call (504) 887-5854


Shushans.com Help Guide & Return Policy

How to Order

1. Order via INTERNET:
You can order Online using our safe secure server.

2. Order by PHONE (504) 887-5854
Before you call, please fill out our order form and have your credit card number and expiration date handy.
We are open 6 days a week from 10:30am to 5:30pm CDT.

3. Order by MAIL:
Mail orders can be sent to:

French Quarter Haberdashery
2117 Veterans Memorial Blvd. #283
Metaire, LA 70002
USA

  • No COD orders. No Personal Checks.

    Domestic Shipping Policy

    All in-stock items are shipped within 48 hours.
    If an item is temporary out of stock you will be notified via email.
    Domestic Orders are shipped via UPS or USPS. A $2.00 surcharge will be applied to any order shipped via United States Postal Service (USPS)to Alaska,Hawaii,Puerto Rico,Virgin Island and Guam.

    Shipping and Handling within the US will be charged as follows
    for small items such as ties,shirts,blouses,caps.
    *For Express Service we can only ship a maximum of 2 hats
    due to dimensional weight imposed by shipping carrier.
    *We do not refund any Express Shipping Charges when the Express Shipment does not reach you due to Adverse Weather Conditions or any other Act of God beyond our control.


    Merchandise Total Standard Three Day Two Day Overnight
    $0 - $25.00 $5.00 Call for Cost Call for Cost Call for Cost
    $25.01 - $50.00 $10.00
    $50.01 - $75.00 $12.00
    $75.01 - $100.00 $14.00
    $100.01 - $150.00 $16.00
    $150.01 - $200.00 $20.00
    $200.01 - $300.00 $24.00
    Over $300.00 Please Call


    International Shipping Policy

  • For International Purchases (outside of U.S.):
    1.) We ship International Purchases via U.S. Airmail Parcel Post Insured.
    2.) We now offer PAY PAL as a payment option for International Orders to Canada or the United Kingdom. Just email us the items you want to purchase, or fill out the order form, and we will then forward to you an Invoice for payment to PAY PAL.
    3.) Otherwise,in order to process International orders, you must follow our International Order Requirement Guidelines:
    We require the following:
  • A photocopy of your credit card front and back.
  • A memo with your signature giving us authorization to charge your credit card account.
  • The billing address of your credit card.
  • One form of picture identification (drivers license or passport).
  • Your email address.

    Please email,or mail readable information to:
    French Quarter Haberdashery
    2117 Veterans Memorial Blvd. #283
    Metairie, LA 70002
    USA
    Note: You can also mail us a US$ Money Order.
    4.) For an American Express,or Diner's Credit card,we only need the credit card number
    and expiration date.
    5.) We are responsible only to ship the items to your country. All custom
    duties,fees,taxes,etc. imposed once the items are in your country are the responsibility
    of the customer.

    International Shipping and Handling will be charged as follows:
    Merchandise Total US Airmail Insured
    $0 - $50.00 $49.00
    $50.01 - $100.00 $55.00
    $100.01 - $200.00 $63.00
    $200.01 - $300.00 $65.00
    Over $300.00 Please Email Us


    Canada Shipping and Handling will be charged as follows:
    Merchandise Total USPS Priority International
    $0 - $100.00 $45.00
    $100.01 - $200.00 $53.00
    $200.01 - $300.00 $59.00
    Over $300.00 Please Email Us


    Returns and Exchanges

  • Great care has been taken in finding high quality items. We want you to be pleased with your selection.
    However,if you need a different size or are unhappy with your choice, we will gladly exchange or refund purchase price
    (excluding shipping and handling)
  • All claims for returns or exchanges must be made within 10 days of receipt of merchandise.
  • Exceptions:
    Parkhurst, Scala Ladies Hats, Anglobasque Berets, and Berets may be returned within 5 days of receipt.
    Hats must be returned in original condition, never worn with all tags attached or otherwise soiled.
    Otherwise, a 15% restocking fee will be assessed.
  • No refunds or returns on any Formal Wear or Holiday merchandise.
  • Returns are accepted provided tags have not been removed and the item is in new and unused condition.
  • Free Shipping Items will have cost of original shipping deducted if item is returned for refund.
  • "ON SALE" or "FINAL SALE" items,and "Refused Deliveries" that are returned will be assessed a
    50% restocking fee.
  • In the event any purchase is returned after 30 days it can be assessed a minimum 50% restocking fee.
  • FINAL SALE on all Hat Bands and Hat Accessories.
  • Any purchase of 3 or more items that are returned will be subject to a 20% restocking fee.
  • Damaged and worn merchandise cannot be refunded or replaced.
    Note:
  • Special Order Items are non-refundable and non-returnable.
  • All Christmas gift items are exchangeable for merchandise or credit only.
    For the Christmas season, our exchange deadline is extended to Janurary 15th

  • Customer is responsible for all shipping and insurance charges.
  • We will charge a re-shipping fee on all exchanges.
  • Contact us immediately if any damage occured in transit.

    UPS Tracking

    Click to track your package online.

    Disclaimer

    Disclaimer:
    We make every effort to ensure that all information presented on this web site is accurate. However, there is a possibility that buried within these many product descriptions and web pages that there may be a mistake. If you encounter information that is incorrect or inaccurate, please notify us and we will correct it promptly. Please note that product images may represent a product line and not necessarily the particular item you've selected to view. Please call us at 504-887-5854 or email us at fqhhats@gmail.com -prior to ordering--if you have any questions. We are not responsible for orders that the computer calculates incorrectly. In such instances, customers will be given the option to purchase the item at the correct price, or to cancel the order .


    Color Disclaimer:
    Computer monitors have inherent limitations, and electronically reproducing color on the Internet is imprecise. Therefore, we cannot guarantee you that the colors displayed on our website accurately portrays the color. Computer Monitors display up to millions of colors and the human eye can only decipher a very small fraction of those colors. And within that small fraction, we all see them differently. Also, people's monitor setting may influence how colors are displayed.



    Return Shipping Address Only:
    French Quarter Haberdashery
    2117 Veterans Memorial Blvd. #283
    Metairie, LA 70002

    To Contact Customer Service Call:
    (504) 887-5854
    Email: fqhhats@gmail.com


    © 1997 -2023